IT Support

Solutions offers full IT support services to companies with minimal internal computer skills. Rather than hiring an expensive IT professional, gain access to the skills you need by taking advantage of Solution’s VirtualAdmin^TM service.

What is VirtualAdmin^TM?
VirtualAdminTM is a complete package of IT services covering your entire computer network including:

Our team of IT consultants has a broad range of experience, allowing us to match you with the best IT consultant for your business type and needs. We specialize in providing IT consulting services for:

• Software, hardware, and peripheral device installation and configuration
• Software and operating system updates
• Replacement of defective components
• Reconfiguration of insecure or inappropriate settings
• Technical assistance (new account setup and training)
• Network security management
• Computer equipment inventories (hardware and software)
• Preventive maintenance of computer equipment

Sign up for VirtualAdmin™ and receive all of the following IT services:

• Computer Audit – We conduct a comprehensive diagnosis of your computer that includes: equipment assessments, software inventory, network architecture, security levels, indicators of overall performance, and more. Based on our findings, we will recommend maintenance services or upgrades as needed.
  
  
• Unlimited Remote IT Support – As a VirtualAdminTM user, you are entitled to unlimited IT support. Simply contact us by phone or email and we will assign a technician to troubleshoot the problem. Most solutions can be handled remotely with the technician taking control of the computer directly. This service saves your company time and allows for the prompt resolution of computer problems.
  
  
• Onsite IT Support – If we cannot resolve a problem remotely, we will send a technician to your site within 24 hours of the failure’s detection to troubleshoot and resolve the problem.
  
  
• Server and Workstation Administration – We administer and monitor your servers and workstations remotely to ensure that all local applications and devices are functioning properly. We pay special attention to your servers by monitoring all of their functions including: domain controllers, file servers, email servers, and so on. Our server solutions include data backup and restoration.
  
  
• Custom Computer Monitoring and Maintenance – Solutions helps you maintain your computer’s performance based on the unique needs of your system and your business.
  
  

Solutions is your single contact for computer upgrades, computer problems, IT infrastructure improvements, and software and hardware orders. Add IT skills and expertise to your business by ordering VirtualAdmin^TM today.